
Celebrity makeup artist Jelly Eugenio. Image: Instagram/@jellyeugenio
Celebrity makeup artist Jelly Eugenio aired his dismay after his makeup luggage — despite having a priority tag — was offloaded during a flight with Philippine Airlines (PAL), which cost him a job that he said had a six-digit pay.
Eugenio, popularly known for glamming up the likes of Nadine Lustre, Catriona Gray and Vice Ganda, narrated his unfortunate experience via a TikTok video on Friday, April 11.
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“PAL did it again. They left my luggage again. And I think they will forever target my luggage for this,” he said. “They offloaded my makeup luggage from my flight and I have to go straight to work — every makeup artist’s nightmare.”
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“This is the second time, first in Palawan, now in Siargao,” he noted.
Eugenio stressed he even “respectfully asked” the airline counter staff if there would be a chance that his baggage would be offloaded.
He added that he would have transferred the important items in his luggage to his carry-on bag had he not been assured by the staff.
“Paulit ulit ko tinanong na, ‘Sure na po ha?’ Because I had previous experience na nga. Sabi hindi mao-off load,” he stated. “Nilagyan pa ng tag na priority because nga I explained how I’m going straight to work.”
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Eugenio then recalled how his flight was delayed by two hours without apparently receiving any notice.
“And if I thought that was already bad, them randomly picking my ‘priority’ work bag to offload is a nightmare,” he said. “Sana yung damit na luggage na lang iniwan. Mata-target talaga nila yung bag ko for work because it’s heavy. May mga makeup. May mga brush. May ilaw.”
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“This is tiring and traumatizing. Tapos babayad na naman kayo ng P2,000 sa nawala na job na 6 digits,” he lamented. “Hurt of the Filipino.”
@jellyeugenio PAL did it again. They left my luggage again. And i think they will forever target my luggage for this. They offloaded my makeup luggage from my flight and i have to go straight to work – every makeup artist’s nightmare. This is the second time, first in Palawan, now in Siargao. And i respectfully asked the counter kung may chance mag-offload dahil tatanggalin ko na lang dun and ihahandcarry yung important – paulit ulit ko tinanong na sure na po ha? Because i had previous experience na nga. Sabi hindi mao-off load. Nilagyan pa ng tag na priority because nga i explained how im going straight to work. First surprise, this flight is delayed by 2hrs, were already in the airport and our supposed plane is still in manila. No notice, no anything. And if i thought that was already bad, them randomly picking my “priority” work bag to offload is a nightmare. Sana yung damit na luggage na lang iniwan. Mata-target talaga nila yung bag ko for work because it’s heavy. May mga makeup. May mga brush. May ilaw. This is tiring and traumatizing. Tapos babayad na naman kayo ng 2k sa nawala na job na6digits. Damn. Hurt of the filipino #philippineairlines ♬ original sound – JELLY EUGENIO 🧿
In response to a netizen’s comment, Eugenio clarified that his luggage was not lost and was only put on another flight, but that he did not get any notice for such and only knew about it upon his arrival in Manila.
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Image: TikTok/@jellyeugenio
The management of PAL also reached out to Eugenio via the comments section, but was greeted with the makeup artist’s frustration.

Image: TikTok/@jellyeugenio
Eugenio’s post about his unfortunate experience has so far garnered over 790,000 views and about 50,000 likes, drawing netizens who also shared similar experiences and sentiments.